Smiles for NCBA customers as lender scraps maintenance fees

NCBA has scrapped off account maintenance fees and only retained transaction charges for its customers in a bid to ease financial pressure.

The lender announced the new changes will affect only the retail banking accounts, and has been backdated from July 1 2024.

In a statement the lender said this change will affect existing current account products and new products applicable for incoming customers.

The new adjustment will be applicable to consumer banking account types such as salary account, Platinum Flexi, Platinum Pay as you go, Gold Pay as you go, Premier – All-in-One, Platinum All-in-One and Gold-All-in-One.

According to NCBA group director, retail banking Tirus Mwithiga, similarly, Commercial and SME accounts such as your Business Current, Gold and Platinum will benefit from the new arrangement.

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