Passport printer breaks down as backlog rises

Kenyans looking for passports are set to  wait longer for their passports to be printed, the Immigration office has announced.

In a statement on Tuesday, the Immigration Department said they are witnessing a breakdown of printing machines at Nyayo House.

“Due to a breakdown of a printing machine and disruption in the supply of essential materials, we are currently experiencing delays in the processing of passport applications,” it said.

“We regret the inconvenience caused and take this opportunity to convey our sincere apologies to the applicants and anyone else affected by the delay.”

“Our staff are working around the clock to reinstall normal services and to clear the backlog of the pending passport applications as soon as possible.”

This is the second time a printing machine is breaking down within one week.

In April, Immigration and Citizen Services Principal Secretary Julius Bitok said more than 60,000 applicants who have been waiting for their Kenyan passports will receive them within three weeks.

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