French multinational Retail chain Carrefour has unveiled a self-checkout service at its store in Westgate Shopping Mall in Nairobi.
The technology allows customers to shop and purchase without the assistance of a cashier at the cash counter thus saving time and eliminating inconveniences caused by long queues.
To access the service, customers can click ‘Start’ on the self-checkout counter’s digital screen, scan their items using the barcode reader, and complete the purchase by tapping on ‘Finish & Pay’.
The innovative service will allow customers greater freedom, control and convenience while shopping.”
The self-checkout lane accepts cashless payment options including Mpesa, debit or credit cards.
The service is expected to be rolled out in all Carrefour stores in the country .
Currently, the retailer boasts 19 stores countrywide, with 15 located in Nairobi, while Kisumu and Mombasa are home to 2 stores each.